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America's Next Top Hygienist 

 Catch the next session at RDH Under One Roof!  For more information on RDH UOR, please visit here! 

Your communication skills are as important as your clinical expertise in achieving professional success. We all know, communication affects patient care; but, are we aware of how our interpersonal communication skills affect team effectiveness and job satisfaction? Recognizing how your communication style affects others can reduce stress, improve inter-office relationships, and lead to positive outcomes. Monica Oakley, BSN, Cheryl A. Thomas, RDH and Kelli Swanson Jaecks, RDH, MA blend their teaching skills and styles to bring a two part class on mastering the skill of communication and will be debuting their course in the coming months.



 

America's Next Top Hygienist: How to Maximize Your Communication Style to Get Positive Results Part 1



This fast-paced, interactive session will introduce you to the science of behavioral communication styles and give you the introductory tools to maximize your professional and personal success. This course will utilize the research- based DiSC ™ Personal Profile System.

1) Identify your personal DiSC ™ communication style and how it affects your relationships.
2) Recognize the four behavioral styles and their communication differences.
3) Learn strategies to increase effectiveness and decrease conflict with all four styles.
4) Adapt visual, vocal, and verbal behaviors to increase your value in your practice and get results today!

2 CE Credits
Commercial Support by: Hu-Friedy


 

America's Next Top Hygienist: How to Maximize Your Communication Style to Get Positive Results Part 2


Small Group Workshop
Can you readily identify your natural communication style and strengths? Are you aware of the effect your style has on others? Bring your challenging communication situations to this interactive session and leave with the tools to resolve conflict and improve cooperation. By utilizing real life situations, participants will practice new strategies based on DiSC ™ behavioral style.

• Learn to modify or flex their communication style to meet the needs of specific team members.
• Practice cooperation techniques to increase effectiveness of interactions based on style.
• Receive coaching to enhance their strengths and maximize their ability to get results.
Prerequisite: Participants must have attended the General Session: America's Next Top Hygienist.

2 CE Credits
Commercial Support by: Hu-Friedy

 


 

Presenters: 
 

 

 
Monica Oakley, BSN

 
 
Catch the next session at RDH Under One Roof!  For more information on RDH UOR, please visit here!